Delete your account
Ask for your Hajzi Makfool account to be deleted here, without the app. Once you ask, you're signed out on every device, and your account is deleted for good after 90 days unless you sign in before then.
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What is deleted, and what stays
What you will lose
- Your profile: your name, phone number and details.
- Your bookings, orders and quote requests, and their whole history.
- Your conversations with providers, and the photos in them.
- Your favourites, and the reviews you wrote.
- Your notifications and their settings, including your blood type if you saved it.
If you offer services
Your services are hidden from everyone as soon as you confirm, and come back as they were if you sign in within 90 days. When the account is deleted they are closed for good: their photos and contact numbers are deleted, and only their name remains in their customers' and payment records.
What stays
Payment records, and anything the law requires us to keep, remain — no longer linked to you.
Before you ask
An account can't be deleted while something is still open with someone else: an upcoming booking, an open order, or an unanswered quote request — yours or your services'. Complete or cancel them in the app first.
What is deleted and what is kept is set out in the privacy policy.